Your Agreement with TheMaxFlights
By signing or clicking “Get quote” or "I agree" on our website as part of the booking process, you hereby agree to the following terms and conditions, on behalf of yourself and all members of your traveling party. These terms and conditions form an agreement between you and TheMaxFlights, Utah company doing business as TheMaxFlights (“we”, “our”, or “us”).
We act only as an agent for the airlines and other suppliers of travel services shown on your itinerary. We are not responsible for the acts or omissions of such suppliers or their subcontractors or their failure to provide services, adhere to their own schedules, or honor their contracts. Nor are we responsible for any omissions, delays, failures to make connections, re-routings, or acts of any governmental authority, or for damage and/or delay due to causes beyond our control such as labor disputes, bankruptcy, defaults, mechanical breakdowns, pandemics, epidemics, quarantines, government restraints, weather problems, volcanic activity, earthquakes, terrorism, or threat of terrorism. Each supplier has its own terms and conditions that are applicable to your particular arrangements in addition to this Agreement.
Airline tickets are subject to the published conditions of carriage and rules, including but not limited to cancellation policies, of the applicable airline. The contract of carriage in use by the applicable airline, when issued, shall be between the applicable airline and passenger. Airlines retain the right to adjust flight times and schedules at any time. Airlines may also in their discretion change or cancel flights or itineraries. Please review the applicable carrier’s contract of carriage.
We do not provide cash or credit card refunds under any circumstances. You will not receive any refund if you change or cancel your booking. Some tickets may be non-changeable and non cancellable.
If the airline cancels or reschedules your flight, or fails to honor your ticket for any reason, we will extend a credit toward a future trip of equal or greater value to the same geographical region in our sole discretion. The foregoing is our sole responsibility in connection with the airline’s cancellation or rescheduling of any trip, or the airline’s failure to honor a ticket.
Some airlines may require your credit card to be present at check-in. This may require us to use your credit card directly with the airline for taxes and fees. In the event your credit card is used directly with the airline we will refund the equivalent amount back to your card. You will not pay anything more than the total we have quoted you upon check out.
3. TICKETING AND EXCHANGE FEES
You agree to pay us a non-refundable ticketing fee of up to $350.00 USD per ticket booked through the website. If we must issue a new ticket in exchange for a ticket already issued, you also agree to pay us a fee of up to a non-refundable $350.00 USD for the exchange.
4. SCHEDULE CHANGES AND FLIGHT DELAYS
Schedule changes are quite common today. We urge you to re-check exact flight times prior to departure and prior to your return.
Flight delays are also common today. If your domestic flight or your US-originating foreign flight on a US airline is delayed for any reason, the airlines are not required by law to compensate you or pay for your enroute expenses, such as meals, hotels, taxes and phone calls. WE STRONGLY RECOMMEND TRAVEL INSURANCE FOR ALL YOUR TRAVEL PLANS.
5. FREQUENT TRAVELER POINTS AND MILES
Frequent traveler points or miles, upgrades, certificate vouchers and other discounts or incentives not apply to all flights, hotel stays, or other travel services. Certain tickets may require us to create an award account in your name. Certain tickets may require us to create an award account in your name. Please refer to the checkout page for eligibility and award accrual on your selected itinerary. Users will be prompted for a frequent flyer number on all eligible itineraries.
6. BOOKING FRAUD AND NON-USE OF FLIGHT SEGMENTS
You agree you will only use our website or services to make legitimate reservations or purchases and shall not make speculative, false or fraudulent reservations or reservations in anticipation of demand. You will only use our website and services in compliance with applicable law. You agree not to purchase a ticket or tickets containing flight segments that you will not be using, such as a "point-beyond", "hidden-city", or "back-to-back tickets". You further agree not to purchase a round-trip ticket that you plan to use only for one-way travel. You acknowledge that the airlines generally prohibit all such tickets, and therefore we do not guarantee that the airline will honor your ticket or tickets. If you do not use one of the flights in your reservation, the airline will cancel your remaining itinerary. You agree to indemnify us against airline claims for the difference between the full fare of your actual itinerary and the value of the ticket or tickets that you purchased.
7. BOOKING FRAUD AND NON-USE OF FLIGHT SEGMENTS
Purchases made on this website are transacted exclusively in United States Dollars (USD). If you make a purchase from us using a non-USD-denominated credit or debit card, please be aware that, due to the constant fluctuation in exchange rates, the charge to your card or the estimated charge amount we provide you, may differ based on the exchange rate at the time you make your reservation versus the rate at the time the charge is reflected on your credit card statement. Also, in the event that we must credit your account, we will refund the exact USD amount initially charged and will not be responsible for any fluctuations in exchange rates which may cause differences in your billing statement.
8. YOUR ACCESS AND USE OF OUR SERVICES
9. SELLER OF TRAVEL LAW
TheMaxFlights is a registered seller of travel in Utah. Utah Seller of Travel number: 10648723-0160. We are also members of ARC, ASTA, BBB, and other trade associations.